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Cookies Crush

DELIVERY POLICY

WE OFFER DELIVERY ONLY WITHIN THE EMIRATES OF DUBAI. FOR ORDERS DIRECTLY MADE WITH COOKIES CRUSH VIA THE WEBSITE OR DIRECT CONTACT, THE DELIVERIES ARE DONE VIA OUR OWN IN-HOUSE DELIVERY TEAM USING CHILLED TRUCKS.

DELIVERY SLOTS:

COOKIES CRUSH PROVIDES TWO TRIPS DAILY:

FIRST TRIP STARTING 9:30 AM TILL 2:00 PM

SECOND TRIP STARTING 4:00 PM TILL 8:00 PM

DUE TO THE MEASUREMENTS, WE APPLY FOR THE DELIVERY SERVICES, CHANGING OF DELIVERY LOCATION IS NOT POSSIBLE UNLESS IT WAS COMMUNICATED A DAY BEFORE DELIVERY.

DELIVERY FEES:

DELIVERY WITHIN DUBAI COSTS AED 50.

YOU CAN READ MORE ABOUT OUR DELIVERY SAFETY, HYGIENE, AND COVID-PROTOCOLS HERE.

CUSTOMERS SHOULD STORE THE CAKE IN THE FRIDGE, AND NOT TO KEEP IT IN AC TEMPERATURE FOR NOT MORE THAN 1 HOUR.

KEEPING THE CAKE AT AN OUTDOOR TEMPERATURE IS NOT ADVISED, AND IT IS UNDER THE CUSTOMER RESPONSIBILITY.

FOR FACTORY PICKUP:

CUSTOMERS CAN PICK UP THEIR ORDERS DAILY
STARTING 9:00 AM TILL 6:00 PM.

NOTE: CUSTOMERS MUST CHECK THEIR PRODUCTS BEFORE RECEIVING IT, ANY DAMAGES AFTER RECEIVING IT WILL NOT BE OUR RESPONSIBILITY.